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Store Manager - Dolce & Gabbana

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Sales and Customer Services
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Luxury Fashion
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19000008 Requisition #
Dolce & Gabbana...the new luxury, the authentic, the unconventional.
A style that expresses new forms of elegance, presenting itself as a modern classicism, based on superior sartorial content and creativity. Do you want to be part of Legendary Brand and do you have what it takes?
 
Qualifications:

 Passion and love towards pret-a-porter and 'haute couture' products;
• Aggressive in business achievement and development, results oriented.
• Focus on client experience and establishing brand loyalty, experienced and innovative in CRM activities;
• Solid leadership in terms of coaching, training and motivating the team;
• Detail oriented and analytical thinking in daily operation work, action oriented;
• Over 5 years’ experience in boutique store management or other complex retail structures;
 
Essential Roles and Responsibilities

Drive sales, monitor performance and identify commercial opportunities and make recommendations to meet and exceed sales targets
Cultivate a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly.
Minimise stock loss through the management, implementation and adherence of ATG policies and procedures.
Establish and maintain effective professional relationships with key business partners.
Understand customer profiles and ensure feedback is provided on Marketing, Buying and Planning to relevant parties
Ensure Visual Merchandising standards are maintained within brand guidelines. Implement Company expectations of standards, maintenance and cleanliness.
Monitor sales per square foot to ensure maximum productivity within brand and store specifications
Keep abreast of market trends and competitor activity and provide feedback/recommendations to the Company.
Analyse stock management information available to ensure sales opportunities are maximised.
Prepare and implement stock takes in store in liaison with the Operations team.
Ensure all Company policies and procedures are implemented and adhered to.
Ensure Company Health & Safety standards are adhered to at all times.
Provide and analyze reports in order to gain understanding of current performance trends, to identify commercial opportunities and ensure Buying/Planning are aware of stock related feedback.
Recommend, manage and/or support sales promotions and brand activities through effective planning and preparation to meet expectations. Feedback to relevant parties.
People Management Roles and Responsibilities
Provide leadership and direction to team members towards the achievement of goals and objectives
Coach and motivate team to enhance performance and produce quality work, and ensure that they are continuously developed for higher-level roles
 

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