Customer Service Assistant

Education & Certification Requirements

• Diploma or Pre-University qualification

Experience Requirements

• 2–4 years of relevant experience in the logistics or customer service industry

Skills & Competencies

• Excellent verbal and written communication

• Strong coordination and multitasking abilities

• Customer-first attitude with problem-solving skills

• Tech-savvy with knowledge of Microsoft Office and delivery tracking tools

• Highly organized with attention to detail

• Ability to stay composed under pressure