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Sales Advisor - Luxury Fashion

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Sales and Customer Services
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Luxury Fashion
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18000250 Requisition #
           Al Tayer Group, is a locally owned family business and leading employer. We franchise many prestigious brands such as Dolce & Gabbana, Bloomingdale's, Armani, Balenciaga, Banana Republic, Bobbi Brown just to name a few. Also, we have been EXPANDING OUR HORIZONS into the digital world of online shopping where we have introduced the very first LUXURY website in the Middle East offering the world's most EXCLUSIVE brands.
 
We are now looking to expand our fantastically diverse Al Tayer family! We currently have multiple Sales Advisor opportunities within our Luxury Fashion brands!
 
Job Purpose

To deliver excellent customer service through: Identifying customer needs, offering advice and showcasing suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.

Key Responsibilities

1. Welcome and greet every customer in a warm and friendly manner & deliver excellent customer service at all times.

2. Identify customer needs through asking questions; confidently recommend appropriate products; recommend others products at every sale opportunity

3. Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.

4. Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.

5. Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.  

6. Maintain clean and organized display, fitting rooms and stock areas.

7. Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
 
8. Achieve monthly targets and KPIs.
 
 
If you are looking to expand your career in luxury then click on the link and send us your profile!
 
We look forward to hearing from you!

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