Sales Advisor - Luxury Fashion
Key Responsibilities
1. Welcome and greet every customer in a warm and friendly manner & deliver excellent customer service at all times.
1. Welcome and greet every customer in a warm and friendly manner & deliver excellent customer service at all times.
2. Identify customer needs through asking questions; confidently recommend appropriate products; recommend others products at every sale opportunity
3. Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
4. Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
5. Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
6. Maintain clean and organized display, fitting rooms and stock areas.
7. Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
8. Achieve monthly targets and KPIs.
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We look forward to hearing from you!
