Loyalty Executive

About Us

As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!

About The Role

We are looking to hire a Loyalty Executive for our Amber Loyalty program for AlTayer Insignia

What You’ll Be Doing

·        Responsible for end-to-end loyalty program management

·        Responsible for UI and UX journeys

·        Responsible for Campaign management

·        Work closely with data team for Campaign performance analysis and reporting.

·        Drive Digital experience online on all Ecommerce portals and Apps.

·        Support in designing engaging content for digital channels.

·        Responsible for Creative designs and content development

·        Building and managing customer journeys both in store and on digital platforms

·        Support in the Launch of new loyalty program initiatives and program enhancements.

·        Promote Loyalty program across all touch points.

·        Draft Processes and implement and manage for smooth function of the loyalty program.

·        Work closely with stores for loyalty program promotion and train store staff.

·        Manage Budget and accounting.

·        Manage social media activities for the program.

·        Vendor management

Stakeholder management