Head of CRM & Loyalty
To be successful in this role you must have the following:
- 10+ years’ experience related to CRM and/ or customer loyalty
- Excellent interpersonal and communication skills
- Stakeholder management
- Strong leadership and time management skills
- Strong analytical and reporting skills
- Ability to deliver results at a high level
- Loyalty program experience across Omni channels
- Experienced with CRM / digital loyalty systems
