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Sales and Customer Services
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Beauty
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240003CP Requisition #

Job Purpose

• To provide hair care services to enhance the appearance of customers, so that they will look and feel their best

Job Requirements
Education/Certification and Continued Education

• High school qualification

• Formal hair dressing qualification (City & Guilds Level 2)

Years of Experience

• 3-4 years of hair cutting experience in a reputable salon

Knowledge and Skills

• A passion for hair dressing, style and trends

• Pleasant personality and good grooming

• Excellent communication and interpersonal skills

Essential Roles and Responsibilities
Functional Roles and Responsibilities

• Identify the needs of the customer and recommend a range of styles / services/ products that are appropriate

• Consult and provide inputs at every stage of the styling process, i.e. advising on the colour, style, hair type, treatments, etc.

• Cut, trim and style the hair of customers

• Provide hair coloration services ranging from basic to artistic colorations and highlights

• Do permanent straightening / wave using specialized products

• Maintain relationships with key customers and records of what has been used for them such as hair color shade or permanent wave formula

• Stay up to date on the latest styles / trends. Also have in-depth knowledge of the products that are used or for sale in the salon

• Maintain personal grooming standards and the cleanliness and hygiene of the salon at all times

• Coordinate with receptionists to have maximum number of appointments per day

• Guide and supervise the hair and salon assistants to ensure that they maintain the salon‘s standards

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