Skin Care Advisor
About Us
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!
About The Role
We are looking for a talented Skin Care advisor To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty
What you will be doing?
Functional Roles and Responsibilities
• Welcome customers into the store; identify their needs through asking questions; recommend and demonstrate appropriate products; recommend link products; close the sale; provide professional till point service; follow up with regular customers; maintain personal grooming standards; deal professionally with customer complaints. Advise customers about promotions in store.
• Offer Facial Massage services to select customers by prior appointment with a view to build lasting relationships with key customers cultivate brand loyalty and boost sales.
• As per the standards set out in the operating manual, ensure product / hygiene guidelines
• Merchandise products as per Brand guidelines
• Rotate stocks to ensure that existing stock is displayed in front of new items on the shelves.
• Maintain housekeeping standards, including window displays
• Check stock levels daily and recommend orders to the Department Manager / Department Supervisor in order to replenish and maintain optimum stock levels.
• Ensure all store and office administration, as per manager’s request, is completed accurately and on time, including customer database cards.
About You
Education/Certification and Continued Education
• Training in Cosmetology, Beauty Therapy & Cosmetology
Years of Experience
• 1 to 2 years retail sales or customer service experience in the beauty industry
