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Sales and Customer Services
💼
Luxury Fashion
📅
240003YM Requisition #

About Us

 

As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!

 

About the Role

 

Organize, and optimize stockroom operations to support the store's sales and customer service objectives by ensuring smooth and efficient operation of receiving, organizing, and maintaining merchandise. maintain a seamless health & Safety adhering environment and effective inventory management system, enhancing the overall customer shopping experience.

 

What You’ll Be Doing

 

Functional Roles & Responsibilities

·         Adhere to safety protocols and guidelines and conduct daily walks & routine checks to secure a hazard-free stockroom environment.

·         Work closely with internal stake holders (Logistics, inventory controller E-commerce etc..) to ensure effective communication.      

·         Receive incoming merchandise & verify accuracy.

·         Inspect shipments for damage, discrepancies, quality issues, inappropriate style/print (Offensive text, nudity print etc…) & report promptly to the manager on duty.

·         Ensure merchandise have the correct barcode, security tagged & properly organized in the stockroom.

·         Conduct routine stock checks and audits to maintain accurate inventory records.

·         Assist in restocking merchandise on the sales floor as needed.

·         Maintain a clean, organized, accessible and efficient stockroom space.

·         Implement and follow proper storage procedures to maximize space and accessibility.

·         Safeguard merchandise from theft, damage, and unauthorized access.

·         Prepare and package merchandise for outgoing sales orders & Marketing/social Media photoshoots.

·         Keep detailed records of received merchandise, returns, and inventory adjustments.

·         Generate reports and maintain paperwork related to stockroom activities.

·         Collaborate with sales associates and VM team to replenish sales floor & maximise sales.

·         Merchandise the tills with POS material daily & report any stationary (POS paper, Shopping bags etc…) shortage.

·         Comply with all store policies, procedures & loss prevention measures.

·         Work collaboratively with colleagues, assisting with their stockroom needs and providing excellent customer service.

 

 

About You

 

Years of Experience

·         1-2 years of experience in stockroom or inventory management

 

Education/Certification and Continued Education

·         High school diploma or equivalent.

·         Basic computer skills for data entry and inventory tracking.

·         Strong organizational skills and attention to detail.

·         Physical stamina and ability to lift, carry, and move heavy merchandise.

·         Excellent teamwork and communication skills.

·         Adherence to safety guidelines and loss prevention protocols

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