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Sales and Customer Services
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Luxury Fashion
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17000219 Requisition #
Thanks for your interest in the Sales Advisor position. Unfortunately this position has been closed but you can search our 105 open jobs by clicking here.
Essential Roles and Responsibilities
  • Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
  • Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
  • Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service
  • Handle customer complaints professionally and efficiently, in line with the company after sales policy
  • Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times
  • Maintain personal grooming standards as advised by the Store Manager
  • Maintain clean and organized wrap stands, fitting rooms and stock areas
  • Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels
  • Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
  • Recruit customers for the database, accurately entering their details on the POS system
  • Minimize exposure to stock loss through vigilance on sales floor and fitting room areas

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