Retail Manager - 1 Year Contract
Retail Manager (Luxury Fashion) – 1 Year Contract
About Us
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!
About the Role
Retail Manager will manage and develop the team in order to achieve high levels of revenue, whilst maintaining brand image, operational compliance and customer satisfaction
What You’ll Be Doing
Functional Roles & Responsibilities
- Drive sales, monitor performance, identify commercial opportunities, and make recommendations to meet and exceed sales targets.
- Cultivate a culture of excellent customer service by leading through example. Resolve customer complaints effectively and promptly.
- Minimise stock loss through the management, implementation, and adherence to ATG policies and procedures.
- Ensure Visual Merchandising standards are maintained within brand guidelines. Implement company expectations of standards, maintenance, and cleanliness.
- Ensure all company policies and procedures are implemented and adhered to.
- Ensure company Health & Safety standards are adhered to at all times.
- Monitor sales per square foot to ensure maximum productivity within brand and store specifications.
- Keep abreast of market trends and competitor activity, and provide feedback/recommendations to the company.
- Analyse stock management information to ensure sales opportunities are maximised.
- Provide and analyse reports to gain an understanding of current performance trends, identify commercial opportunities, and ensure Buying/Planning teams are aware of stock-related feedback.
- Prepare and implement stock takes in-store in liaison with the Operations team.
- Recommend, manage, and/or support sales promotions and brand activities through effective planning and preparation. Provide feedback to relevant parties.
- Establish and maintain effective professional relationships with key business partners.
- Understand customer profiles and ensure feedback is provided to relevant parties in Marketing, Buying, and Planning.
People Management Roles & Responsibilities
- Provide leadership and direction to team members toward the achievement of goals and objectives.
- Coach and motivate the team to enhance performance and produce quality work, ensuring they are continuously developed for higher-level roles.
About You
Education/Certification and Continued Education
- Graduate in any discipline
Years of Experience
- 5-7 years’ experience of successfully running a profitable retail store
Competencies
- Integrity and Trust
- Customer Focus
- Collaboration
- Learning Agility
- Drive for Results
- Delegation
- Caring for Direct Reports
