🌎
This job posting isn't available in all website languages
📁
Sales and Customer Services
💼
Hospitality
📅
180003GB Requisition #

Job Purpose

To manage smooth and efficient operations of the Outlet within Brand guidelines to ensure maximum customer satisfaction and profitability

Job Requirements

Education/Certification and Continued Education:
Graduate in a relevant technical or business related discipline
Tertiary qualification in Hotel Management

 

Years of Experience:
4 to 5 years relevant experience, with 1 to 2 years experience in a management role

Functional Roles and Responsibilities

Oversee all cash management procedures including system transactions, control the voiding system, opening & cash out procedure, system reconciliation, daily banking procedures etc.

 
Prepare weekly reports and provide relevant feedback and suggestions to the Area/ Operations Manager to maximise operational efficiency.


Maintain optimum stock levels to ensure smooth running of operations to cater to customer demands

 

Manage wastage and variance as per agreed targets

 

Adhere to the strict statutory requirements and established health, hygiene & safety policies and standards within the Outlet

 

Manage staff schedules and leave plans to ensure optimum staffing at all times. Average team management of 4-8 people


Ensure that the outlet operations and brand guidelines are adhered to as required by the company and the franchise standards.


Handle customer queries /comments to maximise customer satisfaction.


Seek new opportunities to drive and create additional sales


Ensure all products delivered to customers are as per brand standards.

 
Gather market intelligence and provide feedback to enable the Area/ Operations Manager to plan future strategies and action plans to stay ahead of competition, increase sales.


Ensure compliance with all legislation and ATG policies and procedures

 


People Management Roles and Responsibilities:


- Provide leadership and direction to subordinates towards the achievement of goals and objectives.

- Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles

Previous Job Searches

Activity Feed

39819
Job shares through Al Tayer Group
Someone applied to the High End Luxury Brand – Sales Consultant position. 12 minutes ago
Someone applied to the High End Luxury Brand – Sales Consultant position. 28 minutes ago
Someone applied to the Assistant Outlet Manager - Caffe Nero position. 28 minutes ago
Someone applied to the Hospitality Supervisor position. 28 minutes ago
Someone applied to the Hospitality Supervisor position. 28 minutes ago

Similar Listings

Department Stores

United Arab Emirates

📁 Sales and Customer Services

Requisition #: 180004AY

Luxury Fashion

United Arab Emirates

📁 Sales and Customer Services

Requisition #: 18000250

Hospitality

United Arab Emirates

📁 Sales and Customer Services

Requisition #: 200001GS