National Fleet Sales Manager - Ford & Lincoln
Job Purpose:
To develop and implement the Ford & Lincoln Fleet sales strategy and actions that will drive the achievement of the annual volume and financial budgets.
The role will directly oversee the Fleet & Corporate business in the Abu Dhabi, Dubai and Northern Emirates region.
Roles & Responsibilities:
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Contribute to the development of the sales strategy and tactical plans to promote the fleet business within Al Tayer Motors & Premier Motors. -
Provide input on the division’s budget requirements to the GM (Ford & Lincoln), and accordingly control expenses of the fleet department while ensuring it stays within its operating budget. -
Measure and control fleet support & marketing spends by sales channel to ensure sales targets are delivered in line with budget. -
Review and monitor the implementation of the fleet sales plan and results achieved on a regular basis. Make changes to the sales plan to adapt to unexpected changes in the business environment. -
Ensure proper implementation and adherence to the company pricing and stocking policies. -
Monitor sales & leasing contracts and ensure the commitments are respected by both parties during the year. -
Review all leads and enquiries with the Fleet & Leasing Managers on a regular basis to maximise opportunities. -
Actively work with customers to prepare and complete the required Ford Compliance documentation prior to submission to the GM (Ford & Lincoln) for approval to FMC. -
Participate in the monthly ordering meetings to ensure the correct models, specifications and features are submitted. -
Deal with critical problems and major customer complaints or issues that may be escalated from different regions and ensure prompt actions or decisions for a timely resolution. -
Liaise with appropriate internal stakeholders such as Aftersales, Parts, Administration, Marketing and Finance to ensure effective cross functional teamwork. -
Ensure offer creation is properly prepared, valued, and generated for customers using the appropriate medium required. -
Establish and maintain a network of business contacts and relationships within the market to increase market awareness and obtain market/competitor intelligence and customer preference information to further develop and enhance fleet operations across Ford & Lincoln brands. -
Coordinate with Customer Experience and Marketing department to increase customer contacts. -
Coordinate and work closely with the After Sales department to provide solutions for vehicle problems. -
Review reports issued from Autoline periodically to monitor the performance of the business and the people.
Qualifications & Experience:
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Bachelor’s Degree in relevant technical or business-related discipline, with tertiary qualification in sales -
Minimum 10 years of experience in sales within the automotive sector, preferably in automotive fleet management -
Strong understanding of regional market as well as international context -
Excellent interpersonal and communication skills -
Strong analytical and problem-solving skills -
Strong negotiation skills -
Strong proficiency in Microsoft Office specifically Excel and PowerPoint -
Preferably proficient in Autoline -
Preferably native Arabic speakers -
Required to commute across regions within the UAE