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Sales and Customer Services
190001QW Requisition #

Job Purpose

To provide hair care services to enhance the appearance of customers, so that they will look and feel their best

Job Requirements

Education/Certification and Continued Education

High School
Formal hair dressing qualification (City & Guilds Level 3)
Years of Experience

4 - 5 years of hair cutting experience with 1 – 2 years in a high end salon
Knowledge and Skills

A passion for hair dressing, styles and trends
Ability to adapt latest styles and trends
Pleasant personality and good grooming
Excellent communication and interpersonal skills

Essential Roles and Responsibilities

Functional Roles and Responsibilities

Identify the needs of the customer and recommend a range of styles / services/ products that are appropriate
Consult and provide inputs at every stage of the styling process, i.e. advising on the colour, style, hair type, treatments, etc.
Cut, trim and style the hair of customers
Provide hair coloration services ranging from basic to artistic colorations and highlights
Do permanent straightening / wave using specialized products
Maintain relationships with key customers and records of what has been used for them such as hair color shade or permanent wave formula
Stay up to date on the latest styles / trends. Also have in-depth knowledge of the products that are used or for sale in the salon
Maintain personal grooming standards and the cleanliness and hygiene of the salon at all times
Coordinate with receptionists to have maximum number of appointments per day
Guide and supervise the hair and salon assistants to ensure that they maintain the salon‘s standards

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