Loyalty Marketing Executive
About You
- 1 to 3 years’ experience in loyalty programme and CRM communications execution with HTML/CSS experience across email, SMS, Push and In-app messaging.
- Experience with loyalty programme mechanics and platforms and E-commerce CRM is a plus, retail fashion e-commerce CRM experience a bonus.
- Bilingual (English and Arabic) CRM Communications experience a plus. Arabic would be a bonus but not a mandatory
- Bachelor’s degree in business or related field
- Strong communication skills, high attention to detail.
- Team player, adept at building relationships across organizations.
- Excellent written and oral communication and interpersonal skills with a diverse employee pool
- Proficiency with MS Office suite and G Suite.
- Ability to manage multiple projects in parallel, managing multiple stakeholders, working to tight deadlines while remaining calm under pressure
- Knowledge and expertise of process coordination toolsets like MS Teams, Slack, Clickup, Google forms, etc. required.
- Stakeholder management skills and experience
- Proficiency and Hands-on experience in CRM communication tools such as Salesforce Marketing Cloud or other marketing or email development tool.
- Amp scripting and hyper personalized email communication build experience a bonus.