Head of Service Operations

Education/Certification and Continued Education

- Bachelor’s degree in busness, Finance, Risk Management, Project Management or a related field.

-Advanced degree (MBA, MSc) and relevant risk certifications (e.g., PMP, PMI-RMP, CRISC) are highly desirable.

Years of Experience

BSc/BA in Business, Computer Science or other relevant field

Knowledge and Skills

•Proven experience 7-9 years as Head of Operations, Operations Director or similar leadership role

•Familiarity with all business functions including HR, finance, supply chain and IT

•Experience with implementing IT systems

•Knowledge of data analytics and reporting

•Good with numbers and financial planning

•Outstanding communication and negotiation skills

•Excellent organizational and leadership ability

•Analytical mind

•Problem-solving aptitude