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Information Technology
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Corporate Functions
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170001L5 Requisition #
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We at Al Tayer Group are looking for a Server Support Engineer to install, maintain & secure all servers and data centers and provide support to resolve problems encountered in order to ensure that the end user system is always operational and meets business requirements of the company

 

Key Responsibilities

 

• Carry out installation/configuration of Windows Servers, as per the IT Polices/ Standards and provide guidance to the users on its features and usage in order to ensure its proper use and improvement in performance

• Carry out data backups and disaster recovery testing regularly, arrange data restore as and when necessary, check & update the anti-virus software subscribed by the ATG IT regularly to avoid any intrusion of malignant nature into the system

• Attend to all the support logs within the agreed SLA. Follow proper escalation process internally and where ever necessary coordinate with the vendor for immediate resolution

• Ensure that IT assets related to datacenter, storage and servers are properly documented and accurate inventory maintained

• Keep track of system alerts and take necessary action to ensure uptime and security of server, storage and datacenter equipments

• Assist in the implementation of new servers and data centers and ensure completion with in the agreed timeline

• Ensure change management procedure is followed in operational areas

• Test and Deploy Patches, updates and SPs as recommended by the Vendor. Ensure all Servers are up to date with the latest Security / OS Patches and are secured against unauthorized access

• Ensure compliance to existing Security Policies and take appropriate measures to ensure safety and protection of IT systems at ATG

 

 

Person Requirements

 

• Graduate in Computer Science

• The candidate should have preferred qualification in Microsoft Linux, VMware or similar industry standard certifications

• 4-5 years of Experience in IT industry in a multi user commercial/ non educational environment. 1-2 years in managing Servers

• IT Process knowledge (ITIL, MOF, ISO, etc.)

• Good diagnostic skill, planning mind set, customer focus and Self Learner

• Excellent customer communication and interpersonal skill

• Attention to details and concern for quality

• Good Knowledge of Microsoft Windows Server technologies eg. Office 365, VM Ware, HyperV, Active Directory, Hardware, Exchange, etc.

 

The candidate should have had experience in managing critical server environment.

 

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